How do we get information?

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have made a complaint or enquiry to us.
  • You have made an information request to us.
  • You wish to attend or have attended, an event.
  • You subscribe to our e-newsletter.
  • You have applied for a job or a voluntary position with us.
  • You are representing your organisation.
  • You are or have previously held membership status with us.
  • You have or continue to make regular donations.

We also receive personal information indirectly, in the following scenarios:

  • We have contacted an organisation about a complaint you have made and it gives us your personal information in its response.
  • Your personal information is contained in reports or records (‘case records’) given to us by organisations.
  • A complainant refers to you in their complaint correspondence.
  • Whistleblowers include information about you in their reporting to us.
  • We have been provided with personal information as part of an investigation.
  • From public authorities, regulators or law enforcement bodies.
  • An employee of ours gives your contact details as an emergency contact or a referee.

If it is not disproportionate or prejudicial, we’ll contact you to let you know we are processing your personal information. ​

As part of Conviction’s corporate functions, we process special category data and criminal conviction data. Please read our Confidentiality Policy – special categories of personal data and criminal convictions here.